Website Privacy Policy

LA Home Health & Therapy Services, LLC (“we,” “us,” or “our”) respects your privacy. This Website Privacy Policy explains how we collect, use, and protect information through our website, lahomehealthservices.com.

If you are a client, the use and disclosure of your health information is governed by our Notice of Privacy Practices. Text messaging is governed by our SMS/Text Messaging Privacy Policy & Terms.

1. Information We Collect

Information you provide. When you submit a form, email, or call us, we may collect your name, phone number, email address, the reason for your inquiry, and your communication preferences.

Information collected automatically. Like most websites, our site and hosting providers may collect technical information such as IP address, browser type, device type, pages visited, and the date and time of your visit. This is used for security, performance, and to understand how the site is used.

Cookies. Our site may use cookies that are necessary for the site to function and for security. You can control cookies through your browser settings.

2. Please Do Not Send Health Information Through This Website

Our website forms and general email are not intended for medical or health information. Please do not submit diagnoses, medical records, insurance numbers, or Social Security numbers through the website. We will collect any information needed for care through secure methods.

3. How We Use Information

• Respond to your questions and requests for care
• Process referrals and job inquiries
• Send appointment and service-related communications you have agreed to receive
• Maintain the security and performance of our website
• Comply with legal obligations

4. How We Share Information

We do not sell, rent, or trade your personal information. We share information only:

• With service providers that help us operate our website, email, and messaging (for example, hosting, security, and backup providers), who may use it only to provide services to us
• When required by law, subpoena, or to protect the rights and safety of our clients, staff, or others
• With your consent

Mobile phone numbers and text messaging opt-in consent are never shared with third parties for marketing purposes.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

6. Data Retention

We keep information only as long as needed for the purposes described in this policy or as required by law.

7. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children through this website.

8. Your Choices

You may ask us to update or delete the contact information you provided through our website, or opt out of communications, by contacting us below. To stop text messages, reply STOP at any time.

9. Third-Party Links

Our website may link to other websites. We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

11. Contact Us

LA Home Health & Therapy Services, LLC
Attn: Privacy Officer
6170 Highway 63, Clinton, LA 70722
Phone: (225) 269-4969
Email: privacy@lahomehealthservices.com