Notice of Privacy Practices

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

LA Home Health & Therapy Services, LLC is required by law to maintain the privacy of your protected health information, to give you this notice of our legal duties and privacy practices, to follow the terms of the notice currently in effect, and to notify you if a breach of your unsecured health information occurs.

Your Rights

When it comes to your health information, you have the right to:

• Get a copy of your health and service records. Ask us to see or get a copy. We will provide a copy or summary, usually within 30 days, and may charge a reasonable, cost-based fee.
• Ask us to correct your records. If you think information is incorrect or incomplete, you may ask us to correct it. We may say no, but we will tell you why in writing within 60 days.
• Request confidential communications. Ask us to contact you in a specific way (for example, a home or cell phone) or at a different address. We will say yes to all reasonable requests.
• Ask us to limit what we use or share. We are not required to agree, but we may. If you pay for a service out of pocket in full, you can ask us not to share that information with your health insurer, and we will say yes unless a law requires us to share it.
• Get a list of those with whom we have shared information. You can ask for a list (accounting) of the times we have shared your information for six years prior to the date you ask, with some exceptions.
• Get a copy of this notice. You can ask for a paper copy at any time.
• Choose someone to act for you. If someone has medical power of attorney or is your legal guardian, that person can exercise your rights. We will confirm their authority first.
• File a complaint if you feel your rights are violated. See the Complaints section below. We will not retaliate against you for filing a complaint.

Your Choices

You can tell us your choices about sharing information with family, close friends, or others involved in your care, and in disaster relief situations. If you are not able to tell us your preference, such as if you are unconscious, we may share your information if we believe it is in your best interest, or when needed to lessen a serious and imminent threat to health or safety.

We never share your information for marketing purposes or sell your information unless you give us written permission.

Our Uses and Disclosures

• Treatment. We use and share your information with other professionals who are treating you, such as your physician or care coordinator.
• Operations. We use and share your information to run our agency, improve your care, train staff, and contact you when necessary.
• Payment. We use and share your information to bill and get payment from health plans, government programs such as Medicaid or the VA, or other payers.

We may also use or share your information in other ways permitted or required by law, including: helping with public health and safety issues (such as reporting suspected abuse, neglect, or exploitation, or preventing a serious threat to health or safety); research under strict conditions; complying with the law, including with the U.S. Department of Health and Human Services; responding to organ and tissue donation requests; working with a medical examiner or funeral director; addressing workers’ compensation, law enforcement, and other government requests; and responding to lawsuits and legal actions.

Other uses and disclosures not described in this notice will be made only with your written authorization, which you may revoke in writing at any time.

Changes to This Notice

We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our website.

Complaints

You can complain if you feel we have violated your rights by contacting our Privacy Officer:

LA Home Health & Therapy Services, LLC
Attn: Privacy Officer
6170 Highway 63, Clinton, LA 70722
Phone: (225) 269-4969
Email: privacy@lahomehealthservices.com

You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints.

We will not retaliate against you for filing a complaint.